Cancellation and Refund Policy

The Free plan has no charges, so there is nothing to cancel or refund. You can stop using it at any time.

A trial costs nothing. When it ends, the organisation moves to the Free plan unless a paid plan has been set up. Nothing is charged automatically.

You can cancel a paid plan at any time by asking us through Settings > Support. The plan stays active until the end of the period already paid for, then the organisation moves to the Free plan. Your books are not deleted: everything stays readable, and only features and limits beyond the Free plan stop.

• Monthly plans: no refund for the month already started.
• Yearly plans: a full refund if you cancel within 7 days of the first payment; after that, no refund for the remaining period, and the plan stays active until the year ends.
• Charged twice or charged by mistake: the wrong amount is refunded in full.
• If we close the Service or a paid feature you rely on, you get back the unused part of what you paid.

Approved refunds are paid to the original payment method within 7 to 10 working days. Taxes are refunded as the law allows.

Closing an organisation from Settings cancels its plan as in section 3. A final export is available for 30 days, during which the organisation can be reopened.

To cancel or ask about a refund: Write to us through Settings > Support inside the app, or through the contact details on our Support page (easybooks.tazq.io/support).